Five settings, one account

Control over your time and money at Crownjewelz Casino

You play only from 18, and the limits and exclusion tools in every Crownjewelz Casino account are there from your first deposit.

Set your limit

Gaming Control Board Curaçao OGL/2006/6900/082. Independently audited by SIQ and QUINEL.

Five essentials

What protects me at this casino?

Useful when you want the key names and numbers in one calm, short list.

Minimum age18+

LicenseGaming Control Board Curaçao, OGL/2006/6900/082

National registerGAMSTOP

Helpline0808 8020 133

Limit questions[email protected]

Five account tools

Steadier play with limits you choose

Most players worry a limit will spoil the fun; these are quietly there so it stays fun.

Before the first deposit

This caps how much you can pay in over a period you choose, and it is worth switching on before your first deposit rather than after a heavy night.

How much can I lose?

Rather than watching winnings slip away, this holds the total you can lose in a set period, so a difficult session stays inside a figure you picked calmly.

How long have I been playing?

A gentle message appears after a stretch of play you chose, letting you see the clock instead of losing track of it.

The moment you need space

A short, deliberate step away from the tables and slots, for when you want the account quieter without closing it for good.

Stepping away properly

The strongest setting in your account, it closes play for a period you decide, and it can also be paired with GAMSTOP to cover other sites.

A calmer account

Your first limit in four steps

Here a limit is something you set in advance, in your own account, with nobody watching over your shoulder.

From login to settings

Sign in with your email address and open the settings area of your profile, where the control tools sit beside your personal details.

The right tool for you

Pick the tool that fits your concern: how much you pay in, how much you can lose, or how long you stay in a session.

A figure you can spare

Choose a figure you are comfortable with and whether it applies to a day, a week or a month, thinking about money you can spare.

The limit that shows

Save the change, then return to the limits page to confirm the new figure is displayed before you play again.

The evening it stops feeling like play

Catching these moments early keeps play a pastime with a set cost. A limit or a pause arranged in your account is the simplest first move, and neither carries judgement.

Read through and notice which of these sound familiar at the moment.

Checking the balance before you say hello
Spending more than the evening's plan
Chasing a shortfall the next day
Borrowing to keep the balance topped up
Hiding play from people close to you
Play crowding out sleep or work
Feeling flat once you stop

When you want a voice

Where can I talk to someone about this?

Quiet, unhurried support sits alongside the tools in your account, never instead of them.

National Gambling Helpline (GamCare)

Trained advisers answer calls and live chat every hour of every day at no cost, offering advice and pointing you or a worried relative towards local support. Everything shared stays confidential. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Meetings run by people who have been there themselves, free of charge and with no appointment needed; family and friends are welcome at mixed meetings, and you can ring to ask about the next one. gamblersanonymous.org.uk

Choose how long you stay away

Stepping away for a few days. Freezing entry to your account for hours or days takes a few clicks in the safer-play area, and gaming stays closed until the stretch ends. No bet placed during the pause counts against you.

Speak to support to close it. Shutting your account for a long stretch works much the same way, but the choice cannot be reversed early. Once it is on, the casino cannot reopen access until the term runs out.

Ask for GAMSTOP. GAMSTOP, run by The National Online Self Exclusion Scheme Limited, blocks you from licensed sites in the United Kingdom for at least six months, with longer options offered. Registration is done through the scheme yourself; it can take up to twenty-four hours to apply, and it covers your whole market, not this casino alone. gamstop.co.uk

Limits and stepping away

What players ask us most

Straight answers, kept in the same calm tone our account tools are built on.

Does self-exclusion at Crownjewelz Casino cover other casinos too?+

No. A self-exclusion set in your casino account covers Crownjewelz Casino only, so other sites stay open to you. Join the GAMSTOP register as well and that scheme blocks you across its members for the period you choose.

Can I lift a self-exclusion before the period ends?+

No. Once you confirm the period, it runs to the end you picked and we cannot shorten it, even if you ask us to. Joining GAMSTOP works the same way, with a choice of six months, one year or longer.

Can I change a limit after I have set one?+

Yes, from the same place you set it. Open the limits section of your account and choose a new figure for deposits or losses; the tool there shows how the change affects the setting already in force.

Can I set my limits on my phone?+

Yes. Sign in on the mobile version of Crownjewelz Casino and your account area holds the same limits section as the desktop site. Every tool you find on a computer is there, with nothing removed.

Where can I get help for a relative who plays too much?+

Ring the National Gambling Helpline on 0808 8020 133, free and open around the clock; its advisers speak to family members as well as players. Gamblers Anonymous also holds meetings open to relatives, and the support team here can point you to both.